Subject: Ticket Assigned - need esc
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 19:39:10 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc Muhammad Arif                    Hi           11:31 PM, 01st Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:31 PM, 01st Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:31 PM, 01st Nov                     Muhammad Arif                    1           11:31 PM, 01st Nov                   MAX UAE whatsapp bot                    Hello Muhammad Arif , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:31 PM, 01st Nov                     Muhammad Arif                    Why no Deleverd my Oder today my Oder number 9592991015           11:32 PM, 01st Nov                   MAX UAE whatsapp bot                    Hi Muhammad Arif , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            11:32 PM, 01st Nov                     Muhammad Arif                    5           11:33 PM, 01st Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:33 PM, 01st Nov                     Muhammad Arif                    1           11:33 PM, 01st Nov                     Muhammad Arif                    Why no delivered my order today           11:34 PM, 01st Nov                   Mohammed                   Hi Muhammad, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           11:34 PM, 01st Nov                     Muhammad Arif                    Yes           11:34 PM, 01st Nov                     Muhammad Arif                    Why no delivered my order today           11:35 PM, 01st Nov                   Mohammed                   Could you please confirm if this is your correct mobile number +971557498963?           11:35 PM, 01st Nov                     Muhammad Arif                    Can you passable tomorrow morning           11:35 PM, 01st Nov                     Muhammad Arif                    Yes           11:35 PM, 01st Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           11:36 PM, 01st Nov                     Muhammad Arif                    It’s ok           11:37 PM, 01st Nov                     Muhammad Arif                    It is passable tomorrow morning           11:37 PM, 01st Nov                     Muhammad Arif                    9:00 am to 12 pm           11:37 PM, 01st Nov                   Mohammed                   We will do our best to deliver your order soon =enough           11:37 PM, 01st Nov                   Mohammed                   Do you have any other inquiries that we can help with?           11:37 PM, 01st Nov                     Muhammad Arif                    No           11:38 PM, 01st Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 PM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5085336