Subject: New Reply Received - Re: Thank you for collecting your order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 18:48:46 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div>
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<div>Dear,</div>
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<div dir="ltr">Our adress is Kuwait, Qortuba, block 4 , street 1 . Lane 12 house 12</div>
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<div dir="ltr">Mobile : +965 90957400</div>
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<div dir="ltr">Regards</div>
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Regards,</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Khaled Alkhulaifi</div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, November 1, 2022 8:22:59 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Thank you for collecting your order
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5079321</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5079321<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Khaled,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused, and we feel very sorry that on this instance we could not meet your expectations.</div>
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We would like yo inform you that we have created a return request for the item, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.</div>
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<div>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Babyshop </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5079321