Subject: New Reply Received - Re: You haven't collected order number 9591544238
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 19:31:29 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: You haven't collected order number 9591544238  Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, October 25, 2022, 2:14 PM, moazama somji &lt;[email-masked]&gt; wrote:</div>
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<div>Hi </div>
<div>I ordered no show socks nd this is what I got I need u to send me the correct item as I will not come to the store again the item I ordered was different nd these socks are not no show </div>
<div>Regards </div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzM5NzE0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3bevJPyOHhda8ytVUkK62CbP1oDqOXIi-E62_fv6o-w" data-id="2044003397140" alt="Inline image" style="width:100%" class="yiv1256631380ymail-preserve-class yiv1256631380inline-image-guid-759E932B-DC75-4AC3-904B-DF37A61A6155 yiv1256631380rte-inline-saved-image"><div><br></div>
<span id="yiv1256631380yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv1256631380yqt80866" class="yiv1256631380yqt7276862358">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv1256631380yahoo-quoted-begin">On Tuesday, October 25, 2022, 8:04 AM, Splash Fashions &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv1256631380iosymail"><div id="yiv1256631380">

 
 
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<div id="yiv1256631380yqt80468" class="yiv1256631380yqt7276862358">

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										Pick it up in-store now
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									<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" width="90"></a>
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										<table border=" 0" cellpadding=" 0" cellspacing="           0" style="color:#202020;font-size:12px"><tbody>
<tr><td colspan=" 2" rowspan="1" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
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<td align="right" colspan="1" rowspan="1" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
												</td>
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												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">iPhone</a>
</td>
<td align="left" colspan="1" rowspan="1" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">Android</a>
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<span class="yiv1256631380navmenu">
													<a href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Women</a></span>
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													<a href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Men</a></span>
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													<a href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Clearance</a></span>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">You haven't collected your order yet.</div>
                            <div style="font-family:Helvetica, Arial, sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020">Hi Moazama Somji, your order number <span style="color:#00b9e5"><a href="https://www.splashfashions.com/ae/en/my-account/order/9591544238?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">9591544238</a></span> is still waiting for you at the following store. </div>
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                                                                                 <h4 style="margin:0;font-weight:normal;font-size:16px">Pickup from:</h4>
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                                                                                        																									<img src="https://i1.lmsin.net/website_images/ae/icons/location-icon.png" width="25">
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	                                                                                                    	<h4 style="margin:0;font-size:15px">
	                                                                                                    																															<span style="text-transform:capitalize">Centrepoint</span>,
																											 																																																										<span style="text-transform:capitalize">Al Mankhool</span>
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                                                                                                        <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Address :</h6>
                                                                                                    </td></tr>
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                                                                                                        <div style="margin:0;font-size:14px;line-height:18px;padding-right:40px">
                                                                                                        																													Al Mankhool, 
																											 																		                                   	 																		                                   	 	 Al Mankhool, Near Burjuman Centre,
																		                                   	 																		                                   	 																		                                   	 																		                                     																		                                     	Dubai,
																		                                     																		                                      																		                                     	United Arab Emirates
																		                                     																		                                     																											 																		                                     	<br>
																													Phone Number: 800-74636278
																		                                                                                                                                             </div>
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	                                                                                                        <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Working hours :</h6>
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	                                                                                                        <div style="margin:0;font-size:14px">Sunday - Wednesday (10:00am to 11:00pm)/Thursday - Saturday (10:00am to 12:00am)</div>
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                                                                                    <a href="https://www.google.com/maps/dir/Current+Location/Al%20Mankhool,%20Al%20Mankhool,%20Near%20Burjuman%20Centre,%20Dubai,%20Burjuman,%20United%20Arab%20Emirates?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5;font-size:12px;font-weight:bold;text-decoration:none;margin:20px 0 0 0;display:inline-block" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align:middle;padding-right:5px">Get Directions</a>
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																																												                                     								  																		                                      													                                      Payment Method:  <br>
																						  	</div>
<div style="margin:0;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:16px;line-height:25px;color:#242428">
																																																<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width:100%;max-width:60px;margin:10px 20px 0 0;vertical-align:sub"><br>
																																																															                                    																																							                                    </div>
<div style="font-size:14px;margin:6px auto">
																                                    xxxx xxxx xxxx 9178 <br>
																									Moazama Somji
									                                    						</div>

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                                                        <div style="line-height:22px;font-size:16px;margin:0">Please collect it before NOVEMBER 6th, 2022, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message. </div>
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<td align="center" colspan="1" rowspan="1">
                                 <img align="left" src="https://i1.lmsin.net/website_images/thankyou/gift.png" alt="" width="45" height="58" title="">
                            </td>
<td align="center" colspan="1" rowspan="1">
                                <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin:0 0 0 20px"><tbody>
<tr><td align="left" colspan="1" rowspan="1"><div style="font-family:Lato;font-size:16px;font-weight:bold;color:#242428;margin:0 0 7px 0">Get a special discount on your next in-store purchase! </div></td></tr>
<tr><td align="left" colspan="1" rowspan="1"><div style="font-family:Lato;font-size:16px;font-weight:normal;color:#919193;margin:0">All you need to do is show your Click &amp; Collect order number to our store staff on the day you collect and shop away.  </div></td></tr>
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<tr><td align="center" colspan="1" rowspan="1" style="padding:0 0 0 0"><div style="margin:0;padding:25px 0 15px 0;font-family:Helvetica, Arial, sans-serif;font-size:16px;color:#242428;text-align:left;font-weight:bold">Order Details</div></td></tr>
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<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Items</div></td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div></td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding-right:10px"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Shipped Quantity</div></td>
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										<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
											     											    <a href="https://www.splashfashions.com/ae/en/p/162981013?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
												    																												<img src="https://media.centrepointstores.com/i/centrepoint/MENSNKR-3PP-201BLACK-MENSNKR-3PP-201-SMAW21280721_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
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																				<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> SHOEMART </strong>
									    </span>
									    									        <br>
									    									      <strong> Gloo Solid No Show Socks - Set of 3 </strong>
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									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Black</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
												          
												           																		        	      Size: 
																		        	     																		        	     43-46

												          
												          </span> 
						                                     	
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						                               											     										   									</td>
<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		3
								        </span>
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										<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
											     											    <a href="https://www.splashfashions.com/ae/en/p/162981015?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
												    																												<img src="https://media.centrepointstores.com/i/centrepoint/MENSNKR-3PP-201WHITE-MENSNKR-3PP-201-SMAW21280721_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px">
												    																																																																																																																																																																																																															 </a>
											    </td></tr></tbody></table>
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<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px">
																				<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
									       <strong> SHOEMART </strong>
									    </span>
									    									        <br>
									    									      <strong> Gloo Solid No Show Socks - Set of 3 </strong>
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									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: White</span> 
											        	  
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												           																		        	      Size: 
																		        	     																		        	     43-46

												          
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								        <span style="line-height:22px;font-size:14px;color:#3d4648">
								       		3
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5049556