Subject: New Reply Received - Online order 7390475942
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 19:56:34 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Online order 7390475942  Ticket comment <div dir="ltr">
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<div>Dear,</div>
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<div dir="ltr">Thanks for reaching out<span></span>
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<div dir="ltr">I am attaching screen shot of the item, I am requesting to replace the item on urgent basis with another one size 7-8 or 8-9 same color if possible or the pink color.<span></span>
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<div dir="ltr">Looking forward <span>to hearing from you soon.</span>
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<b><span style="font-size: 12pt; line-height: 16.799999px; font-family: Arial, sans-serif; color: navy">Yours Faithfully,</span></b>
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<b><span style="font-size: 12pt; line-height: 16.799999px; font-family: Arial, sans-serif; color: navy">Hany Saed<br>
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<b><span style="font-size: 10pt; line-height: 14px; font-family: Arial, sans-serif; color: navy">Account Manager - <b style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14.666667px"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: navy">Enterprise
 Business Group</span></b></span></b>
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<span style="font-size: 10pt; line-height: 14px; font-family: Arial, sans-serif; color: navy"><b><br>
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</b>P. O. Box 26259 | Manama - Bahrain |<span></span><br>
Direct:<span></span><span dir="ltr" style="color: rgb(0, 120, 212)">+973 17520782</span>| Fax:<span></span><span dir="ltr" style="color: rgb(0, 120, 212)">+973 17533771</span><span></span>| </span><span style="color: navy; font-family: Arial, sans-serif; font-size: 10pt">Mobile:</span><span style="color: navy; font-family: Arial, sans-serif; font-size: 10pt"></span><span dir="ltr" style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 120, 212)">+973
 3364 0068</span><span style="color: navy; font-family: Arial, sans-serif; font-size: 10pt"></span><span style="color: navy; font-family: Arial, sans-serif; font-size: 10pt">|</span>
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<span style="font-size: 10pt; line-height: 14px; font-family: Arial, sans-serif; color: navy">email:[email-masked] | web:<span></span><a href="http://www.iworldconnect.bh/" style="color: rgb(0, 120, 212)" rel="noreferrer"><span style="color: rgb(5, 99, 193)">www.iworldconnect.bh</span></a><span></span>|<span></span></span>
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<span style="font-size: 9pt; line-height: 12.6px; font-family: Arial, sans-serif; color: forestgreen">Please consider the environment before printing this message.</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, October 23, 2022 10:42:14 PM<br>
<b>To:</b> Hany - iWorldConnect.bh &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5040934] - Online order 7390475942
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<b>CAUTION: </b>This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</div>
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<div dir="ltr">Hi Hany,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused, and we feel very sorry that on this instance we could not meet your expectations.</div>
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<div dir="ltr">Could you please confirm how many items and the full name of the items that have you received wrong so we can assist you further.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Babyshop </span>Support
 Team.</div>
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044003097441'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5040934