Subject: Ticket Assigned - promo
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Oct 2022 16:23:03 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  promo ?Eka ?‍♀️                    Hello           10:42 PM, 05th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:42 PM, 05th Oct                   MAX UAE whatsapp bot                    Hello ?Eka ?‍♀️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:42 PM, 05th Oct                     ?Eka ?‍♀️                    1           10:42 PM, 05th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           10:42 PM, 05th Oct                     ?Eka ?‍♀️                    9589135502           10:42 PM, 05th Oct                   MAX UAE whatsapp bot                    ? Congrats, your order is     Placed    Your estimated delivery date is 06/10/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            10:42 PM, 05th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:42 PM, 05th Oct                     ?Eka ?‍♀️                    2           10:43 PM, 05th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:43 PM, 05th Oct                     ?Eka ?‍♀️                    1           10:43 PM, 05th Oct                   MAX UAE whatsapp bot                   Please enter your email address           10:43 PM, 05th Oct                     ?Eka ?‍♀️                    [email-masked]           10:43 PM, 05th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:43 PM, 05th Oct                   mazen                   Hi Eka , thank you for contacting us. This's Mazen We would be happy to help you.           10:43 PM, 05th Oct                     ?Eka ?‍♀️                    Hello i am order in buy one get one but why i did pay for 2 item           10:44 PM, 05th Oct                     ?Eka ?‍♀️                             10:44 PM, 05th Oct                   mazen                   To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item.    If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.           10:45 PM, 05th Oct                     ?Eka ?‍♀️                    I did           10:45 PM, 05th Oct                     ?Eka ?‍♀️                    But is showing to pay 2 item           10:46 PM, 05th Oct                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           10:48 PM, 05th Oct                   mazen                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:49 PM, 05th Oct                     ?Eka ?‍♀️                    Ok           10:49 PM, 05th Oct                   mazen                   we will be on touch with you and contact you on your email           10:51 PM, 05th Oct                   mazen                   Do you have any other inquiries that we can help with?           10:51 PM, 05th Oct                     ?Eka ?‍♀️                    No           10:52 PM, 05th Oct                     ?Eka ?‍♀️                    Thank           10:52 PM, 05th Oct                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:52 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966934