Subject: Ticket Assigned - need esc
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 17:20:41 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc ghazali imran                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi ghazali imran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4689949845 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:04 PM, 12th Oct                     ghazali imran                    Okay           09:06 PM, 12th Oct                     ghazali imran                    Hello           09:10 PM, 12th Oct                     ghazali imran                    What is the status of my order?           09:10 PM, 12th Oct                     ghazali imran                    This app promised me to deliver it today           09:11 PM, 12th Oct                   Mohammed                   Hi Ghazali, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:15 PM, 12th Oct                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:18 PM, 12th Oct                   Mohammed                   Do you have any other inquiries that we can help with?           09:18 PM, 12th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:20 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4996452