Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 18:29:14 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Thank you.. <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Thursday, October 6, 2022, 9:28 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Jamza,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br> We sincerely apologize for any inconvenience caused, </div>
<div dir="ltr">We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. </div>
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<div dir="ltr">As per the policy, we do not offer online exchange of any items. However, we would suggest you to visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.<br><br>Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from the collection/delivery date providing that the item is available in the store.<br><br>Feel free to get in touch with us for further assistance.</div>
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<br>Thank You,<br>Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4969951