Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Oct 2022 16:49:06 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hello. <div dir="auto"><br></div>
<div dir="auto">I'm very disappointed with the service. There is still no response about my order and no one is keeping me updated as well .. this is getting very stressful as I have to keep following up on my own. Please help me understand where my order is and how long is it going to take for it to be delivered. If it's not going to get delivered today and then please refund my money. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks . </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Oct 3, 2022, 00:41 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sandrea,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We’re really sorry if we’ve taken longer than usual to deliver your order to you.<br><br>​We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Thank You,<br>Max Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4950425