Subject: New Reply Received - Re: Thank you for collecting your order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 21:14:04 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">When you receive it back????</div>
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<div>On Wed, 21 Sept 2022, 3:50 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Fatima,<br><br style="box-sizing:border-box">Thank you for contacting us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We are really sorry to hear that you received a product without the original packaging. We will definitely help you with this.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We would like to inform you that we have created a return request for the item and we have send a form to your registered email. Kindly fill in your address details and it will be assigned to the courier team to collect the item from you.</div>
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<br>Once we receive the product in our warehouse, the amount will be returned to your account that you used during payment.<br><br>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br style="box-sizing:border-box">Thanks for your cooperation and understanding with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Do not hesitate to contact us if you have any other inquiries.<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div>Your friends,</div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4900838