Subject: New Reply Received - Need to Return Items for Exchange
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 06:49:14 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Need to Return Items for Exchange  Ticket comment <div>Hello, </div>
<div><br></div>
<div>Just for your info..I paid cash on delivery... i don't need refund. just exhange the return items with new ones with correct sizes..</div>
<div><br></div>
<div>thanks!</div>
<div><br></div>
<div>BR, Blanca<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 20, 2022 at 3:46 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9102106508"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">​<span style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">Hi Blanca,</span> </div>
<div dir="ltr">​</div>
<div dir="ltr">
<div> </div>
<div dir="ltr" style="">Thank you for contacting us.<div><br style=""></div>
<div>Accept our full apologies for the late reply.</div>
<div><br style=""></div>
<div>We have been informed by the shipping partner that the order has been collected successfully.</div>
<div><br style=""></div>
<div dir="ltr">We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br style=""><br style="">Once the refund is processed the amount you paid online will be refunded ​to My credit.</div>
<div dir="ltr">ou can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br style=""><br style="">We thank you for your understanding and cooperation.</div>
<div><br style=""></div>
<div>Do not hesitate to contact us if you have any other inquiries.</div>
<div><br style=""></div>
<div>your friends,</div>
<div>Support Team.</div>
</div>
</div>
<div dir="ltr">
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4889618