Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 20:25:25 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdb3860d77-eb7c-492c-afcb-c9128c3c2a73" class="inline-image-global inlined-image-cid-b3860d77-eb7c-492c-afcb-c9128c3c2a73" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MzI1NTA5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lzkDgvg9HP1sjNuo7aia8ktEKhp6TfReZu8dE4oRMVY" data-id="2043383255092" style="width:100%;max-width:800px"><br>
</div>This is the invoice number <div>This is an inshore purchase as I mentioned in my previous email <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 17 Sept 2022 at 21:25, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4592685678"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4882369</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Morad,<br>
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<span style="font-family:-apple-system, system-ui,">Thank you for getting in touch with us. </span><br>
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<span style="font-family:-apple-system, system-ui,">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<div><span style="font-size:14px"><br></span></div>
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<span style="font-family:-apple-system, system-ui," dir="ltr">Please provide us with the exact order number to further assist you.</span><br>
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<span style="font-family:-apple-system, system-ui,">Looking forward to hearing from you.</span><br>
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<div><span style="font-size:14px"><br></span></div>
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<span style="font-family:-apple-system, system-ui,">Your friends,</span><br>
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<div><span style="font-family:-apple-system, system-ui,">The Support Team</span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4882369