Subject: New Reply Received - Regarding quality
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 18:15:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Regarding quality  Ticket comment <div dir="auto">
<div dir="auto">Dear Sir ,</div>
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<div dir="auto">Please check with the tag attached below.</div>
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<div dir="auto">Regards </div>
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<div dir="auto">P Dasgupta</div>
<div dir="auto">ph 9775934008</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 17 Sep 2022 10:55 pm, Max &lt;[email-masked]&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4882147</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4882147<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<span style="font-size:14px" dir="ltr">Hi Dear,</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' ,">Thank you for getting in touch with us. </span><br>
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<span style="font-family:'-apple-system' , 'system-ui' ,">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<span style="font-family:'-apple-system' , 'system-ui' ," dir="ltr">Please provide us with the exact order number to further assist you.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' ,">Looking forward to hearing from you.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' ,">Your friends,</span><br>
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<div><span style="font-family:'-apple-system' , 'system-ui' ," dir="ltr">The Support Team.</span></div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043383247539'>20220917_234039.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4882147