Subject: Ticket Assigned - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 14 Sep 2022 16:32:59 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Hi , 
 
I have placed an order on the 10 of september and today is 14th september and i can still see the order is processing. Can i get more clarification as to why it is taking somuch time. I tried reaching out to your customer service number but no luck in reaching any one . Also in between i had gotten a notification from splash saying your order is ready to collect , kindly collect before 13th but before i could open the notification it blacked out on the app and showing server could not fetch data. Kindly assist at the earliest https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4875322