Subject: New Reply Received - Mattress Problem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 21:32:09 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Mattress Problem  Ticket comment <div dir="auto">Plz find attached invoice. All details are mentioned in it. <div dir="auto"><br></div>
<div dir="auto">Plz let me know if you need any other details.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 11 Sep 2022, 01:20 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4851879</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Bilal,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us  the order number and the full item name so that we can investigate further and assist you accordingly with this.<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr" style="box-sizing:border-box;word-break:break-word">The Support Team</span></div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043380797221'>IMG-20220319-WA0021.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4851879