Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 16:14:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi

I didnt get a refund on my items that i have returned.  There is no credits in my account of Centrepoint. The my credit section in my account cannot be accessed. Can you please assist me to get the refund for my items.

Thanks,

Get Outlook for Android<https://aka.ms/ghei36>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Thursday, September 1, 2022 8:44:58 PM
To: Rula Sheqwara <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Rula Sheqwara, thank you for getting in touch with us. Here’s how your return 1003067209 for order 9584429156 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.centrepointstores.com/i/centrepoint/164290728-164290728-LS18270522_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
LIFESTYLE
MUST Sustainable Backpack with Zip Closure - 32x17x42 cms
Color: Pink
Quantity: 1
AED 89.1
[https://media.centrepointstores.com/i/centrepoint/164290731-164290731-LS18210422_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
LIFESTYLE
MUST Logo Embroidered Pencil Case with Zip Closure
Color: Pink
Quantity: 1
AED 35.1

Total   AED 124.2
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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