Subject: Note Added - [#4778546] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 06:22:22 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4778546    Subject:  Returns   Requester: Ahmad    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection arranged under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">I08C2BE</span></b>. In future, please create booking for pickup also while creating the AWB. Thanks.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Mohamed Mahmoud &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, September 7, 2022 5:30 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4778546] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Address already mentioned down below.</span></div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 7, 2022 4:17 PM<br>
<b>To:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4778546] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">There is no booking linked to the given AWB. Please assist to provide complete customer location in order to book. Thanks.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 7, 2022 1:43 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imran Masih &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4778546] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'><a id="OWAAMB70D76B907D3495AB82FE376BE798A5F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Why is this collection taking so long, still at the record created
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 31, 2022 4:02 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Imran Masih &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4778546] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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AWB: <strong><span style="font-family:-apple-system">47729794560</span></strong><br>
Contact number : <strong><span style="font-family:-apple-system">0545954447</span></strong><br>
Address: <strong><span style="font-family:-apple-system">Alain, Alfoah, Street 73, House 18</span></strong><br>
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The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority.</span></div>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tawfik.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 30 Aug at 10:32 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Dear Sirs,</span></div>
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AWB: 47729794560</span></div>
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The above shipment has not been collected from the customer yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 27 Aug at 12:00 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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AWB: 47728936076</span></div>
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The above shipment has not been collected from the customer yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Sohaib Ahmed</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4778546:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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