Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 20:48:21 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">good evening ! the item has still not been retrieved. <div dir="auto">attached is the picture of the item to be returned.</div>
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<div dir="ltr" class="gmail_attr">Le mar. 6 sept. 2022 à 23:20, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4831967</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Tahmat,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+96555039349). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043379338388'>Screenshot_20220906-234456_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4831967