Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Sep 2022 19:27:46 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div dir="auto">Hi there,</div>
<div dir="auto">Yes I would like to return to the nearest splash outlet.</div>
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<div>Regards</div>
<div dir="auto">Mubashir</div>
<div dir="auto">+971569557986</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 5, 2022 10:58:59 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4830662] - Re: We’ve received your return request.
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<div dir="ltr">Hi Muhammed,</div>
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">You can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.</div>
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<div dir="ltr">·You can now drop off your return to any (SPLASH) store across the UAE.</div>
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<div>Here’s what you need to do.</div>
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<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (SPLASH) store in the UAE.</div>
<div>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund
 to your card.</div>
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<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br>
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<b style="color:rgb(0,0,0); font-size:14.6667px"><span lang="EN-US" dir="ltr">Please confirm to us if you want to return the item to the store so we cancel the return request online.</span></b>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4830662