Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 11:53:13 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Recently I had ordered some items from your online store and there's one item its cancelled and one refund because the item totally different 
Tell now i didn't get my money back since 6th August 
Which is i know for refund to my card is taken 14 days 
Could you please check for that 
Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4778616