Subject: Note Added - [#4802297] Re: ﻿ Sorry, we had to cancel part of your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 12:39:16 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4802297    Subject:  Re: 	Sorry, we had to cancel part of your order.    Requester: Aya Mahmoud    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM27212C4631824A0AA175F8B34E7F0876" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is already showing OOS on site..</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 1 September 2022 5:03 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4802297] - Re:  Sorry, we had to cancel part of your order.</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number : 9584235823</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The item (164395241 - - Juniors Printed Closed Feet Sleepsuit - Set of 3) has been cancelled as out of stock, kindly got the website amended .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Bahashwan.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 30 Aug at 8:03 PM
<span class="separator">, Aya Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear baby shop
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">I want to cancel all the order including the delivery fees.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">You should tell the customer that you don't have the item before you accept the order and take the money.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">I am not happy with this service, I need 9 sleepers and now you cancel 3 of them, and if I want to order another 3 sleepers I have to pay delivery fees again and this not acceptable
 at all for me.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please cancel the order and give me back the money as soon as possible, or you should send me the items and give me back the delivery fees to use it if I want to order sleepers set
 again.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:#212121">Aya Mahmoud</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:-apple-system;color:#212121">0502093459</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Get
<a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a> </span></div>
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<b><span style="font-family:-apple-system;color:black">From:</span></b><span style="font-family:-apple-system;color:black">
<a href="mailto:support=[email-masked]" rel="noreferrer">support=[email-masked]</a> &lt;<a href="mailto:support=[email-masked]" rel="noreferrer">support=[email-masked]</a>&gt; on behalf of Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, August 30, 2022 7:53:12 PM<br>
<b>To:</b> Aya Mahmud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b>  Sorry, we had to cancel part of your order. </span>
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<div class="MsoNormal" align="right" style="text-align:right;line-height:13.5pt"><span style="font-size:9.0pt;color:#1E1E1E">Order 9584235823
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<div class="MsoNormal"><a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="160" height="35" style="width:1.6666in;height:.3666in" id="_x0000_i1033" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-babyshop.png" alt=" Babyshop logo"></span></a></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#202020">Download our apps now</span></div>
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<div class="MsoNormal" style="line-height:24.0pt"><span style='font-size:18.0pt;font-family:"Helvetica",sans-serif;color:#242428'>Sorry, we had to cancel part of your order.
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<span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#333333'>Hi Aya Mahmud, unfortunately we had to remove some items from your Order
</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#00B9E5'><a href="https://www.babyshopstores.com/ae/en/my-account/order/9584235823?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en" rel="noreferrer"><span style="color:#00B9E5;text-decoration:none">9584235823</span></a></span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#333333'>.
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Here’s how your refund works: </span>
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<div class="MsoNormal"><a href="https://www.babyshopstores.com/ae/en/p/164395241?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1030" src="https://media.centrepointstores.com/i/centrepoint/FSV017A22GREYC-SHADE-FSV017A22-BSegular300422_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c"></span></a></div>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#3D4648'>BABYSHOP
</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#3D4648'>Juniors Printed Closed Feet Sleepsuit - Set of 3
</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#3D4648'>Color: White</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#3D4648'>Size: 0 mths +
</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#3D4648'>Quantity: 1</span></div>
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<td width="30%" style="width:30.0%;padding:15.0pt 7.5pt 0cm 0cm">
<div class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:10.0pt;color:#3D4648">AED 56
</span></b></div>
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<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<td width="50%" style="width:50.0%;padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal"> </div>
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<td width="50%" style="width:50.0%;padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
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<div class="MsoNormal" style="line-height:18.75pt">
<strong><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333'>TOTAL:</span></strong><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333'>
</span>
</div>
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<div></div>
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<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="right" style="text-align:right;line-height:18.75pt">
<strong><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333'>AED 56</span></strong><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333'>
</span>
</div>
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<strong><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#333333'>Total Refund Amount</span></strong><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#333333'>
</span>
</div>
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<div></div>
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<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="right" style="text-align:right;line-height:18.75pt">
<strong><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#333333'>AED 56</span></strong><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#333333'>
</span>
</div>
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<div class="MsoNormal" style="line-height:18.75pt"><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333'>Items that are cancelled or refunded are not eligible for Shukrans.
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<span class="xaligntext"><b><span style="font-size:11.5pt;color:#242428">Need help? Get in touch</span></b></span><b><span style="font-size:11.5pt;color:#242428">
</span></b>
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<div class="MsoNormal"><a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="38" height="38" style="width:.4in;height:.4in" id="_x0000_i1029" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus"></span></a></div>
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<strong><span style='font-size:8.5pt;font-family:"Calibri",sans-serif'>Write us an email now</span></strong><span style="font-size:8.5pt">, we'll get back to you as fast as we can.</span>
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<div class="MsoNormal"><a href="https://www.facebook.com/BabyshopArabia" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="38" height="38" style="width:.4in;height:.4in" id="_x0000_i1028" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook"></span></a></div>
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<strong><span style='font-size:8.5pt;font-family:"Calibri",sans-serif'>Connect with us</span></strong><span style="font-size:8.5pt"> on your favourite social network.</span>
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<div class="MsoNormal"><a href="https://twitter.com/babyshoparabia" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="38" height="38" style="width:.4in;height:.4in" id="_x0000_i1027" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter"></span></a></div>
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<div>
<div class="MsoNormal" style="line-height:15.0pt"><span style="font-size:8.5pt">Reach out in 140 characters! We are
<strong><span style='font-family:"Calibri",sans-serif'>@babyshoparabia</span></strong>.</span></div>
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<div class="MsoNormal"><img width="38" height="38" style="width:.4in;height:.4in" id="_x0000_i1026" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call"></div>
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<div>
<div class="MsoNormal" style="line-height:15.0pt">
<strong><span style='font-size:8.5pt;font-family:"Calibri",sans-serif'>Call us on 800-BABYSHOP (800-22297467).</span></strong><span style="font-size:8.5pt">
<br>
7 days a week, 24 hours a day</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#848483">© 2022 Retail World Limited
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<span style="font-size:8.5pt;color:#848483"><a href="https://www.babyshopstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en" target="_blank" rel="noreferrer"><span style="color:#848483;text-decoration:none">Privacy
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</blockquote>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
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