Subject: New Reply Received - How do I process returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 03:40:26 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  How do I process returns  Ticket comment <div dir="auto">Hi. Order refund not processed yet</div>
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<div>On Thu, 1 Sep 2022, 02:04 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Namita ,<br><br>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">Thank you for contacting us.<div><br style="box-sizing:border-box"></div>
<div>Accept our full apologies for the late reply.</div>
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<div>We have been informed by the shipping partner that the order has been collected successfully.</div>
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<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation.</div>
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<div>Do not hesitate to contact us if you have any other inquiries.</div>
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<div>your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4764782