Subject: Note Added - [#4787006] طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Sep 2022 03:31:45 +0000

Hi ,    Youraj Kinhikar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4787006    Subject:  طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى   Requester: Alkorya12    Note Content:   <div dir="ltr">
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<a rel="noreferrer" id="OWAAM572802" href="mailto:[email-masked]">@Durgesh Pathak</a> Reminder 1</div>
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<div>From: Youraj Kinhikar<br>
<b>Sent:</b> Tuesday, August 30, 2022 1:57:03 PM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Durgesh Pathak &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى
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<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'><a id="OWAAM31A1AE6FF53D4FDC9A2CE1ED3456F452" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Durgesh
 Pathak</span></a> please check</span></div>
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<b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'> Mohammad Shababe Quamar &lt;[email-masked]&gt;
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<b>Sent:</b> 30 August 2022 13:56<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى</span>
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<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>Store Code: Babyshop21115</span></div>
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<div class="x_MsoNormal"><b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>Thanks &amp; Regards,</span></b></div>
<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'> <img width="144" height="63" id="x_Picture_x0020_63" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzI4NDY4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ynmcEJ06TqFc7L6qBRxUvq6p_jE-u89Z8cZn86Xnlw" data-id="2043377284683" alt="Shape

Description automatically generated with medium confidence" style="width:1.5in; height:.6562in"></span></div>
<div class="x_MsoNormal"><b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>Shababe Quamar</span></b></div>
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<span style='font-size:11.0pt; font-family:"Calibri",sans-serif'><img width="283" height="12" id="x_Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzI4NDY4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cvv2BWNV6zhc8YpO77qjvZbOguVnFSKP0kbWiCUvTjI" data-id="2043377284684" alt="[email-masked]" style="width:2.9479in; height:.125in"></span><b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif; color:#ED7D31'></span></b>
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<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>+971 4 517 4278</span></div>
<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif'> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, August 30, 2022 2:47 PM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى</span>
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<div class="x_MsoNormal">From where the same is processed? So that we can connect with relevant team.</div>
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<b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif; color:black'>From:</span></b><span style='font-size:11.0pt; font-family:"Calibri",sans-serif; color:black'> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, August 30, 2022 1:40:13 PM<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى</span>
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<div class="x_xmsonormal">Hi Youraj,</div>
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<div class="x_xmsonormal">Customer had been collected shipment on date 27<sup>th</sup> August at 5:47PM</div>
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<div class="x_xmsonormal"><img width="842" height="143" id="x_x_Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzI4NDY4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._zmcpQdnRQfISnqtGIFWURUnYZW_M1976ydn0T6P04Q" data-id="2043377284685" style="width:8.7708in; height:1.4895in"></div>
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<div class="x_xmsonormal"><b>Thanks &amp; Regards,</b></div>
<div class="x_xmsonormal"> <img width="144" height="63" id="x_x_Picture_x0020_63" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzI4NDY4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ynmcEJ06TqFc7L6qBRxUvq6p_jE-u89Z8cZn86Xnlw" data-id="2043377284683" alt="Shape

Description automatically generated with medium confidence" style="width:1.5in; height:.6562in">
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<div class="x_xmsonormal"><b>Shababe Quamar</b></div>
<div class="x_xmsonormal"><img width="283" height="12" id="x_x_Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzI4NDY4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cvv2BWNV6zhc8YpO77qjvZbOguVnFSKP0kbWiCUvTjI" data-id="2043377284684" alt="[email-masked]" style="width:2.9479in; height:.125in"></div>
<div class="x_xmsonormal">+971 4 517 4278</div>
<div class="x_xmsonormal">Landmark Group HQ, Marina, Dubai, UAE.</div>
<div class="x_xmsonormal"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></div>
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<b>From:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, August 30, 2022 2:25 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى</div>
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<div class="x_xmsonormal">Dear Team,</div>
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<div class="x_xmsonormal">Can you please let us know whether the order was processed by store or WH?</div>
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<div class="x_xmsonormal">Regards</div>
<div class="x_xmsonormal">Youraj</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 30 August 2022 12:06<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4787006] - طلبت جنطه كارز ترولي وتم تسليمي جنطه بمواصفات اخرى</div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Please assist us with this.<br>
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Order id: 8183751223<br>
Order date: Aug 26, 2022<br>
Tracking id: 102682578</span></div>
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<div class="x_xmsonormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Store code: Babyshop21115<br>
Item id: 164361871 - Simba - Simba Cars 3D Wheels Applique Trolley Backpack - 14 inches<br>
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Issue description: The customer is complaining that he\she received damaged and wrong item, please check the attached images and advise.<br>
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Thanks for your help!<br>
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Regards,<br>
Aya.</span></div>
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