Subject: Re: [#4675756] - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Aug 2022 13:19:56 +0000

Hi Mohammad Tawfik,  ​This issues Resolved.      
                           
                            On
                            Wed, 17 Aug at 10:08 AM
                            ,  Ahmed Ali MohamedAttala Abdel Salam <[email-masked]>  wrote:
                             
 Dear team 

   
 Already a pending had been raised same day of delivery , 
 
 I’ve contacted the customer and the issue will be resolved today as on 17/08/2022 

   

 
   
 Regards  
 
 Ismail 
 
 Ahmed Ali (on vacation) 

   

  

 
  
 From: Bharathi Kumar <[email-masked]>
 
Sent: Wednesday, August 17, 2022 8:28 AM 
To: Murugapandian Mani <[email-masked]>; Faraz Lohani <[email-masked]>; [email-masked]; Arunava Mitra <[email-masked]>; Ahmed Ali MohamedAttala Abdel Salam <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: Ticket Assigned - Delivery 

 
   
 Dear Team, 

   
 Today our Customer care team 
@Ahmed Ali MohamedAttala Abdel Salam will contact to the Customer, then we will arrange the team for Rectification.

 

 
BEST & REGARDS :

 

 
 VINOTHKUMAR  BHARATHI 

 

 

From: Murugapandian Mani <[email-masked]>
 
Sent: Wednesday, August 17, 2022 8:04 AM 
To: Faraz Lohani <[email-masked]>;
[email-masked]; Arunava Mitra <[email-masked]>; Bharathi Kumar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: Ticket Assigned - Delivery 

 

 Dear Vinodh 

   
 Pls respond on this below concern. 

   
 Regards/Mani 

   

 
From: Faraz Lohani <[email-masked]>
 
Sent: Tuesday, August 16, 2022 10:14 AM 
To: [email-masked]; Murugapandian Mani <[email-masked]>; Arunava Mitra <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: Ticket Assigned - Delivery 

 

 Hi 
@Murugapandian Mani

@Arunava Mitra, 

   
 Please assist with the collection ASAP as the customer is complaining. 

   

 
From: Home Centre UAE <[email-masked]>
 
Sent: Tuesday, August 16, 2022 11:03 AM 
To: Faraz Lohani <[email-masked]> 
Subject: Ticket Assigned - Delivery 

 

 
CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 
 
 Hi Faraz Lohani, 
 
A new ticket has been assigned to you. Please follow the link below to view the ticket. 
 
Delivery 

 

 Hi Team, 

 

   

 
 Order id : 8178458481 

 
 
 Item id : 161191213 - - Jen Serving Trolley 

 
 
 Order  date : Jul 14, 2022 

 

   

 
 As per the customer, the item that he received ,there is missing part from it "glass". Please contact the customer and send the missing part asap  . 

 

   

 
 Regards, 

 
 
 M.T 

 

 Ticket attachments : 1.
f93563b5-20f4-43af-bcc5-946482c99c25.mp4 
2. a9b987fa-ec40-4e57-9db0-59a0530ef82f.mp4
 
https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4675756

 

 

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com