Subject: New Reply Received - Car seat missing part
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 13:55:12 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Car seat missing part  Ticket comment <div dir="auto">Good evening <div dir="auto">The missing part in the product is the sunscreen umbrella </div>
<div dir="auto">Order number <span style="background-color:rgb(242,242,242);color:rgb(30,30,30);font-family:helvetica,arial,sans-serif;font-size:12px">7383944791</span>
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<div dir="ltr" class="gmail_attr">في الثلاثاء، ٣٠ أغسطس، ٢٠٢٢ ٢:١٩ ص Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4790771</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4790771<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Fatema ,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">Please share a picture showing the entire product to raise your issue with the concerned team.</div>
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<div dir="ltr">Please feel free to contact us if you have any further questions.</div>
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<div>Your friends,</div>
<div>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043376607511'>٢٠٢٢٠٨٣٠_١٦٥٠٣٠.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043376607513'>٢٠٢٢٠٨٣٠_١٦٥٠٥١.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043376607514'>٢٠٢٢٠٨٣٠_١٦٥١٠٠.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4790771