Subject: Ticket Assigned - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 16:28:02 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Good afternoon!

This is regarding my experience a while ago in your store at Max Store Abu Hail.

There was an issue with the price of the item i want to buy. The original price of the item is 35 AED but when im about to pay, its showing 40 AED in the system. so i ask the staff at the counter why and he said the price increased recently. When i told him that it is not right and if he can check witb the manager, she called 1 staff named Irene. when he informed her the situation instead of explaining or saying something, she said ok i will just pay and walk out annoyingly. The difference was 5 AED.This is the 1st time i encountered such attitude in addressing a simple isaue. She could just have said she cant do anything. If its 10 AED difference, i wonder what she can or will do. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4793526