Subject: Note Added - [#4762857] Damaged item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Aug 2022 12:02:49 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4762857    Subject:  Damaged item   Requester: Salama AlMehairbi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">+<a id="OWAAM0C26484BC9EB44888BF16AA8BE777941" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi Sankar  Podiyattillam</span></a>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, August 24, 2022 10:38 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4762857] - Damaged item</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"> Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Any update.</span></div>
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Problem Statement: Damaged item delivered <br>
Order Date : Aug 22, 2022<br>
Order ID: 9583170181<br>
Tracking ID: FP082222001786<br>
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Item ordered by customer : 162566270 - Cosmo - Cosmo Hand Sanitizer Spray - 15 ml (2 Quantity)<br>
Issue Description: Customer received a damaged item on 8/22/22, kindly look into this fault why customer has received wrong item<br>
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Attached the Damaged item received.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Tawfik.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 22 Aug at 7:32 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"> Hi Team,<br>
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Problem Statement: Damaged item delivered <br>
Order Date : Aug 22, 2022<br>
Order ID: 9583170181<br>
Tracking ID: FP082222001786<br>
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Item ordered by customer : 162566270 - Cosmo - Cosmo Hand Sanitizer Spray - 15 ml (2 Quantity)<br>
Issue Description: Customer received a damaged item on 8/22/22, kindly look into this fault why customer has received wrong item<br>
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Attached the Damaged item received.<br>
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Regards,<br>
MazinBassi</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4762857:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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