Subject: Ticket Assigned - Conversation with muhammad abid
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Aug 2022 01:06:51 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad abid muhammad abid                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad abid Bot:  Hi Muhammad Abid ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:56 AM, 24th Aug                   Mohammed                   Hi Muhammad abid  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:58 AM, 24th Aug                     muhammad abid                    Hi           04:59 AM, 24th Aug                   Mohammed                   Please confirm your mobile number 521980666 is correct  and did you recive a call from the courier for collection ?           05:00 AM, 24th Aug                     muhammad abid                    Yes this is my number           05:01 AM, 24th Aug                   Mohammed                   did you receive a call from the courier for collection?           05:01 AM, 24th Aug                     muhammad abid                    I am waiting your call for sir           05:02 AM, 24th Aug                     muhammad abid                    I did not receive any call regarding return process.           05:02 AM, 24th Aug                   Mohammed                   We apologize for that , we will escalate your issue to the courier to collect the item asap           05:03 AM, 24th Aug                   Mohammed                   Is there anything else I can help you with?           05:03 AM, 24th Aug                     muhammad abid                    My oder # 9582506203           05:03 AM, 24th Aug                   Mohammed                   Sure  , we will do the needful           05:04 AM, 24th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:04 AM, 24th Aug                     muhammad abid                    How to return the money?           05:04 AM, 24th Aug                     muhammad abid                    What is the process?           05:05 AM, 24th Aug                   Mohammed                   You will receive a voucher after the refund processed           05:05 AM, 24th Aug                   Mohammed                   Is there anything else I can help you with?           05:06 AM, 24th Aug                     muhammad abid                    No sir           05:06 AM, 24th Aug                     muhammad abid                    Thanks for all           05:06 AM, 24th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 AM, 24th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4769279