Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Aug 2022 11:29:38 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.    Ticket comment <br>I do not know if it was resolved because the application messages are still up to the mimil and I do not want to do so I want to delete my account from the application and not send other messages and thank you<br><div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<br><blockquote>‫في ١٨‏/٠٨‏/٢٠٢٢ الساعة ١:٢٥ ص، كتب/كتبت ‏Splash ‏&lt;[email-masked]&gt;:‬<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4725107</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4725107<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" dir="ltr" style="box-sizing: border-box">Hello Eslam,</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box">Thank you for contacting us,</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"> We apologize for the inconvenience caused</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" dir="ltr" style="box-sizing: border-box">After verification, it was found that the email [email-masked] has not registered with us yet. Please provide us with a photo of the profile showing that in order to raise your issue. </font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box">Feel free to contact us if you need further assistance.</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box">Your friends,</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><font color="#333333" style="box-sizing: border-box" dir="ltr">Support Team</font></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4725107