Subject: New comment - [#4675756] Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Aug 2022 05:22:19 +0000

There is a new comment in the ticket submitted by Mohammad Tawfik to HelpHCAE   Comment added by : Bharathi Kumar  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">             Today our Customer care team will contact to the Customer, then we will arrange the team for Rectification. 
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<u><span style='font-family:"Baskerville Old Face",serif'>BEST &amp; REGARDS</span></u><span style='font-family:"Baskerville Old Face",serif'> :</span>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Baskerville Old Face",serif'>VINOTHKUMAR  BHARATHI</span></div>
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<div>From: Home Centre UAE &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, August 17, 2022 8:11 AM<br>
<b>To:</b> Bharathi Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Murugapandian Mani &lt;[email-masked]&gt;; Arunava Mitra &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#4675756] Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Mohammad Tawfik to HelpHCAE</span></div>
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Comment added by : Murugapandian Mani<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Vinodh</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Pls update here.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards/Mani</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, August 16, 2022 10:14 AM<br>
<b>To:</b> Arunava Mitra &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murugapandian Mani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> New comment - [#4675756] Delivery</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Mohammad Tawfik to HelpHCAE</span></div>
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Comment added by : Faraz Lohani<br>
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Comment Content: </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM247BC17A4E8141D095D8B88D7AB32E0B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Murugapandian Mani</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Arunava Mitra</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please assist with the collection ASAP as the customer is complaining.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, August 16, 2022 11:03 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Delivery</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order id : 8178458481</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item id : 161191213 - - Jen Serving Trolley</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order  date : Jul 14, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per the customer, the item that he received ,there is missing part from it "glass". Please contact the customer and send the missing part asap  .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">M.T</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ticket attachments : 1.
<a href="https://helpae.homecentre.com/helpdesk/attachments/2043366112117" rel="noreferrer">f93563b5-20f4-43af-bcc5-946482c99c25.mp4</a><br>
2. <a href="https://helpae.homecentre.com/helpdesk/attachments/2043366112118" rel="noreferrer">a9b987fa-ec40-4e57-9db0-59a0530ef82f.mp4</a>
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<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4675756" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4675756</a>
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