Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 23:35:36 +0000

Hi Mohammad Tawfik,  
  The following message composed by you on ticket 4694237 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Team,     Is there any update?  We appreciate your assistance with this issue.  Problem Statement: Damaged Item Order Date: Jul 27, 2022 Order ID: 9579947604 Item ID: 163607454  Assistance Required: Fix The Item  Issue Description: The customer contacted us informing us that he received the item with a damaged zip cap. Also, the wheels are not smooth while turning.   The item is in warranty and the customer is saying that if the issue will be fixed then he is ready to keep the item. Hence we request you to please advise if we can arrange a team to fix it. Or we should advise the customer to visit any nearest Babyshop store with the invoice and order confirmation email and they will assist them in fixing it.  Thanks in advance.  Regards,