Subject: New Reply Received - Order number 9581730092
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 10:47:25 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Order number 9581730092  Ticket comment <div dir="ltr">
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<div dir="ltr">Hello,  <span id="ms-outlook-ios-cursor"></span>
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<div dir="ltr">Why am i receiving these emails repeatedly? </div>
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<div dir="ltr">Are you even looking at the email trails where i have accepted the offer??<span></span>
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<div dir="ltr">What about my refund? The item has been picked up but no news regarding my refund except for receiving these senseless repeated emails. </div>
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<div dir="ltr">Please update me urgently.<span></span><span></span>
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<div dir="ltr">Dhana </div>
<div dir="ltr">0547711769</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, August 15, 2022 3:19 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order number 9581730092
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4718496</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Dana ,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box">
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We have forwarded your query concerning order number 9581730092 to the concerned team to create a. voucher with value 20 aed and we will send it asap </div>
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<div>We request you to please allow us some time so that we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4718496