Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 10:48:11 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Hi,<div dir="auto">I want to refund the clothing. </div>
<div dir="auto">The nail polish colours I received was not part of my initial order (ordered another color, didn't receive that) and the condition of the lip liner which was ordered was like that of a tester, melted, and not sealed (please give me another lip pencil of the same color, or it has to be refunded ).</div>
<div dir="auto"><br></div>
<div dir="auto">Hope its clear. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 12 Aug 2022, 12:00 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sherin,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>​</div>
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">Please confirm if you want to return all the items on order  8181726569</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends,</div>
<div>Support Team</div>
<div></div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4719695