Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 05:54:09 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Product information  Ticket comment <div class="ydp60857b5eyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Dear Sir,</div>
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<div>Thanks alot for understanding however i did not purchase this shirt online, i had physically went to ajman city centre max branch and honestly i dont have the bill also because its has been a while i got this shirt. I understand the company's policy and appreciate your response and help. </div>
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<div>Thanking you</div>
<div>Sana Ali</div>
<div>0553470800</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, 10 August 2022 at 02:35:17 am GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sana Ali,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused. </div>
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<div dir="ltr">It is not possible to return or exchange the product after using it according to our return policy, but we can compensate you with a voucher worth 25 dirhams if it is an online order, so please share the order number. <br>
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<div dir="ltr">Please feel free to contact us if you have any further questions.<br><br> Your friends,<br>Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4711492