Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 22:09:06 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:59 AM, 10th Aug                     User                    When my shukran card points I can get           02:00 AM, 10th Aug                   Mohammed                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:01 AM, 10th Aug                     User                    Becuse my 15 ro oder delivered yesterday  4 pm           02:01 AM, 10th Aug                   Mohammed                   Can you please share your order number ?           02:01 AM, 10th Aug                     User                    Till now my shukran card no points cresits           02:02 AM, 10th Aug                     User                    Yes           02:02 AM, 10th Aug                   Mohammed                   Please note  the Shukran points that you have gained from your last purchases from our website.   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           02:03 AM, 10th Aug                     User                             02:03 AM, 10th Aug                     User                    This one           02:03 AM, 10th Aug                     User                    Helo           02:04 AM, 10th Aug                   Mohammed                   The shukran's point will be added within days starting for the day of receiving the order           02:04 AM, 10th Aug                   Mohammed                   Is there anything else I can help you with?           02:04 AM, 10th Aug                     User                    But till now it's not earned           02:05 AM, 10th Aug                     User                    What I do           02:05 AM, 10th Aug                   Mohammed                   your orders have been delivered on 8/9/22 5:05 PM  and the points will be added after 14  days           02:07 AM, 10th Aug                   Mohammed                   Is there anything else I can help you with?           02:08 AM, 10th Aug                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:08 AM, 10th Aug                     User                    Okey thank you           02:08 AM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4712529