Subject: Note Added - [#4549722] Late collection
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Aug 2022 16:03:58 +0000

Hi ,    Eman Helmy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4549722    Subject:  Late collection   Requester: Wegood    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears All</div>
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<div class="MsoNormal">Please check my colleague’s  Marniel comment on 4<sup>th</sup> of AUG
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<div class="MsoNormal"><u><span style="font-size:12.0pt">Collection was rebooked as per the details provided but got cancelled with reason: as per customer request there is no collection. Please assist to check and advise further. Thanks.</span></u></div>
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<div class="MsoNormal">Best Regards ,</div>
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<div class="MsoNormal">Eman Helmy  </div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International LLC, Dubai DLC</span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Number 600544000</span><br>
<a href="http://www.aramex.com/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<div>From: Imran Masih &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 8, 2022 4:59 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Looping <a id="OWAAM6C50D32214F3496A9D92DD4D5B83EDCF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Eman Helmy</span></a>..</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Thanks and Regards,</span></div>
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<b><span style="color:#1F497D">Imran  Suleman Masih </span></b><span style="color:#1F497D"></span>
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<div class="MsoNormal"><span style="color:red">Aramex </span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Direct Line: +966 565840874</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Email <u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></span></div>
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<div class="MsoNormal"><span style="color:red">aramex.com</span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 8, 2022 3:49 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imran Masih &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">HI <a id="OWAAM8E326D35B9B1461FBA35C5CBB06FD1C6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Imran Masih</span></a>,</div>
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<div class="MsoNormal">Please get the order picked up ASAP :</div>
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247;background:white">ADDRESS: New York university saadiyat , A3-617.</span></strong></div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 4, 2022 2:14 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imran Masih &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection was rebooked as per the details provided but got cancelled with reason: as per customer request there is no collection. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 4, 2022 12:49 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAM8924C0D1029D46C0A98666FCF2BD956A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
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<div class="MsoNormal">Update for the collection ?</div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, August 2, 2022 3:06 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Collection rebooked under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">H02CBCB</span></b>. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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Description automatically generated with low confidence"></span></a><span style='font-size:8.0pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536278248%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=mcpeMRMpqJrbIguevWo6DFewhigibf3nRz%2FaRxGmvy8%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2847in;height:.2847in" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.p57L0S4kXqz30SAwE9yhyWH058Bp0v6SLRS7pDJ7cNs" data-id="2043369011957" alt="Logo, icon

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Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536278248%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ti79fKy6Zt1620DoguHUbJPAcqavlM0ITz8lyKaGRE0%3D&amp;reserved=0" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2847in;height:.2847in" id="Picture_x0020_128" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eGCsLmmEXIoxPDWHL3sFycFMD56QKAxWk6pkyoTncqU" data-id="2043369011962" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Faramextv&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536278248%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sVodOHidWw8gaxPKRIKeGfNlp1AfYCD5%2FPfg%2BQbexdQ%3D&amp;reserved=0" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0l65h-YA1Vg-5FfGkBF113jjFdrd7HyVSToRu0IO_5w" data-id="2043369011964" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536278248%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=A65FjQNgDFMjg6Mitwp4bcmLQB0ZpGQQaX9ellvV4lk%3D&amp;reserved=0" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I19szmfP2ZVBfdyeMT6h7B-LtyE0JmbeKyvVdy24dzU" data-id="2043369011949" alt="Icon

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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, August 2, 2022 2:17 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAM98FD5CE38333452C8AF9875D0E970FE8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247;background:white">Customer requested to contact the given number 97155 517 7342  as he is out of status .</span>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, August 1, 2022 3:46 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please assist to provide alternate customer contact number as it was attempted also today but no answer again.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<span style="mso-ignore:vglayout;margin-left:10px;margin-top:1588px;width:415px;height:1px"><img width="277" height="1" style="width:2.8819in;height:.0069in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.B6ayFIBxbcK9gGpk5563X8AkcgXFHHTH9uChSKve0uQ" data-id="2043369011938"></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span></b>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 1, 2022 2:54 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAMC37DC49AFFC64533AA8DC2BDF40D80FD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
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<div class="MsoNormal">We have reconfirmed with the customer, he confirmed to collect the items asap.</div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 27, 2022 5:04 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Booking got cancelled with reason: as per customer request there is no collection. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536434486%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Em2ovLvdB4j5RubVbFxRZM%2BmNtXUKpMp0Q1wMw6t4LE%3D&amp;reserved=0" title="https://twitter.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2847in;height:.2847in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.liblG3eEz50sFbs5duHlX2I49ZWTSnPgEG9IiOPbdXY" data-id="2043369011974" alt="A bright light in the dark

Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536434486%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=IcWXq4jkMIbHIQ7kHu1IhpXTEB2wPXZvBAES9U49zi0%3D&amp;reserved=0" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2847in;height:.2847in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Lvhps6O2HtxarUXujYs8AMq9GE9qv4CAtCuaCdu4inQ" data-id="2043369011975" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Faramextv&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536434486%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=2MxTeayebn8iGz0BMbN2c7A7fHvEXc%2FMEhPX91%2FSjKM%3D&amp;reserved=0" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0l65h-YA1Vg-5FfGkBF113jjFdrd7HyVSToRu0IO_5w" data-id="2043369011964" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faramex&amp;data=05%7C01%7Cimranmas%40aramex.com%7Cffbce767e2984557875d08da793c6429%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637955597536434486%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=p%2BaXqWhfRF4EbAMpuEv8qvSOF9%2Fm77ZdgUECTMv3rFU%3D&amp;reserved=0" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I19szmfP2ZVBfdyeMT6h7B-LtyE0JmbeKyvVdy24dzU" data-id="2043369011949" alt="Icon

Description automatically generated"></span></a>
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<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:2051px;width:272px;height:44px"><img width="181" height="29" style="width:1.8888in;height:.3055in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTk3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Md7O7ulHMlgT9UHiRoTBuKxMiwYyPGYTlNFW0JsoV50" data-id="2043369011976" alt="Logo

Description automatically generated"></span><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> 
   </span>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;&gt; <br>
<b>Sent:</b> Tuesday, July 26, 2022 1:18 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Collection arranged under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">G26B107</span></b>. </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, July 26, 2022 11:37 AM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
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<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAM91701C749779473DB38891DFDA419A5F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
<div></div>
<div></div>
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<div class="MsoNormal">New RVP : 47725222020</div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, July 26, 2022 10:30 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
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<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
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<div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Booking got cancelled with reason: as per customer request there is no collection. Please assist to check and advise further. Thanks.</div>
<div></div>
<div></div>
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<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span>
</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;&gt; <br>
<b>Sent:</b> Sunday, July 24, 2022 2:54 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
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<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Collection arranged under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">G24B8F3</span></b>. In future, please create booking for pickup also while creating the AWB. Thanks.
</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, July 24, 2022 2:09 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
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<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAM62D1DB1CBEF54BBE8C2CA38F38C5B0F3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
<div></div>
<div></div>
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<div> </div>
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<div class="MsoNormal">RVP : 47724760926</div>
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<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, July 22, 2022 10:33 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
<div></div>
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<div> </div>
<div></div>
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<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, July 21, 2022 7:07 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
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<div> </div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247;background:white">Kindly find the below update mobile number for the customer </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<span style="background:white">Mobile number:  +971 555177342</span><br>
<span style="background:white">AWB: 47721050064</span></span>
</div>
<div></div>
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<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, July 21, 2022 3:49 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">As per dispatch, no answer on the given number. It is better to provide alternate contact number as same number you provided with the previous booking which got cancelled already.
</div>
<div></div>
<div></div>
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<div> </div>
<div></div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
<div></div>
<div></div>
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<div> </div>
<div></div>
</div>
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<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;&gt; <br>
<b>Sent:</b> Thursday, July 21, 2022 11:07 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Collection rebooked under <b><span style="color:blue">Collection
</span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">G21D5AF</span></b>. </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, July 20, 2022 6:36 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAM1F9A01C571074774A6CC39C59B1C0C56" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please try again:</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Contact number : 971526011581</div>
<div></div>
<div></div>
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<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, July 18, 2022 9:41 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4549722] - Late collection</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Booking got cancelled with reason: mobile is switched off. Please assist to check and advise further. Thanks.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2OTAxMTkzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ef2b5K9kPmGXlKCmd2h8Lpt5cvOM5KS5W5CVstLDl0g" data-id="2043369011935" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
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<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, July 17, 2022 5:12 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4549722] - Late collection</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">A gentle reminder, Any update on this one? <br>
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Problem Statement: Late Collection <br>
Order Date : Jun 5, 2022<br>
Order ID: 9573053337<br>
AWB : 47722981515 <br>
Reference G123F80<br>
Address : New York University Abu Dhabi<br>
A3-617<br>
AE-AZ<br>
Sadiyat Island<br>
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Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on (06/30/22) and till now the items have not collected from the customer so kindly arrange the collection on priority basis.<br>
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Please contact the customer on (0526011581).<br>
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Regards, </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 15 Jul at 9:24 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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A gentle reminder, Any update on this one? </span><span style="color:#183247"></span>
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Problem Statement: Late Collection <br>
Order Date : Jun 5, 2022<br>
Order ID: 9573053337<br>
<strong><span style="font-family:-apple-system">AWB : 47722981515 </span></strong>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reference G123F80</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Address : New York University Abu Dhabi<br>
A3-617<br>
AE-AZ<br>
Sadiyat Island</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on (06/30/22) and till now the items have not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Please contact the customer on (0526011581).<br>
<br>
Regards, </span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4549722:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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