Subject: Ticket Assigned - Broken item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 21:15:55 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Broken item Hello,

I received today my order but one of the items was damaged,

Kindly note that I don't want refund, I want either replace the item by new
one or give me free shipping of the same item if I purchase it again,

Order N 9580770393

The broken item is the Mug, please find the attached

Thanks.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4692302