Subject: Note Added - [#4674682] Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 10:49:50 +0000

Hi ,    Bosta Help added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4674682    Subject:  Re: We’ve received your return request.    Requester: nevinhidi nabil    Note Content:   <div style="font-family:arial, sans-serif; font-size:16px">
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<div dir="ltr">​Good Afternoon,</div>
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<div dir="ltr">I wish that you have a great day today.</div>
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<br>we do apologize but kindly be informed that starting the 1st of August, modifying or changing any order details (Customer contact info -Customer address-Allow open shipment) are not allowed through the support team and only through our dashboard.<br><br>Your updates will be shown in the order delivery log as a confirmation and will be automatically reflected in the branch to proceed accordingly.<br><br>please be noted that changing your address will lead to dispatching your order within 48 business hours.<br>Please check the link below for a guiding video:<br><br> <a href="https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard-%C2%A0" rel="noreferrer">https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard- </a>
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<br>We are here for you if you need thing else or if you have another query we will be glad to help you any time.<br><br>​<br>Thanks for choosing Bosta, wish you a good day<br><br> </div>
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