Subject: Note Added - [#4674682] Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 07:23:12 +0000

Hi ,    Bosta Help added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4674682    Subject:  Re: We’ve received your return request.    Requester: nevinhidi nabil    Note Content:   <div style="font-family:arial, sans-serif; font-size:16px">
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<div dir="ltr">​Good Morning,</div>
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<br>This is Amany from the Bosta support team, I wish that you have a great day today.</div>
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<div dir="ltr">Kindly note that unfortunately the request already took the 3 attempts , kindly please create new request  with the new address .</div>
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<br>Kindly note that starting the 1st of August, modifying or changing any order details (Customer contact info -Customer address-Allow open shipment) will not be allowed through the support team and only through our dashboard.<br><br>Your updates will be shown in the order delivery log as a confirmation and will be automatically reflected in the branch to proceed accordingly.<br><br>please be noted that changing your address will lead to dispatching your order within 48 business hours.<br>Please check the link below for a guiding video:<br><br> <a href="https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard-%C2%A0" rel="noreferrer">https://bosta.freshdesk.com/en/support/solutions/articles/36000380729-how-to-edit-your-shipment-s-information-on-bosta-dashboard- </a><br><br><br>We are here for you if you need thing else or if you have another query we will be glad to help you any time.<br><br>We are glad to know your opinion in the survey after the conversation regarding the service that we have provided to you, and any comment will be considered to work on it.<br><br>Thanks for choosing Bosta, wish you a good day<br><br><br>
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