Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jul 2022 17:19:22 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544324583            09:03 PM, 30th Jul                     hi                    Ok           09:03 PM, 30th Jul                   Mohammed                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:04 PM, 30th Jul                     hi                    I want to know if this product is available in galleria mall branch?           09:05 PM, 30th Jul                     hi                             09:06 PM, 30th Jul                     hi                    I want to take now if that’s available           09:06 PM, 30th Jul                   Mohammed                   Please be assured as we have now escalated this issue to our content team and will get back to you ASAP           09:07 PM, 30th Jul                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           09:09 PM, 30th Jul                     hi                    ?           09:10 PM, 30th Jul                     hi                    Any           09:10 PM, 30th Jul                     hi                    There’s any availability?           09:10 PM, 30th Jul                   Mohammed                   We will update you via your email address within 24 hours           09:14 PM, 30th Jul                   Mohammed                   We request you to please allow us some time so we can work on this and do the needful.           09:14 PM, 30th Jul                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           09:14 PM, 30th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:18 PM, 30th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4670991