Subject: New Reply Received - Concept tag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 20:51:00 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Concept tag  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MzIzODA2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5sMX7SrwMwBsLKvHGAXjRelrZV8S1Xkn3T4IiC8BPTg" data-id="2043363238064" style="max-width: 100%"></div>
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<div>On Fri, 22 Jul 2022 at 3:38 PM ahmed abdellatif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hello again </div>
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<div dir="auto">After waiting for a month all I get a message that they have cancelled my order, which was already done on the 23rd of June</div>
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<div dir="auto">My question is when can I expect my refund? Especially that I’ve been following your timings of waiting for each step and it’s been already way beyond that </div>
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<div dir="ltr" class="gmail_attr">On Thu, 21 Jul 2022 at 12:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Ahmed,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we are again checking it with the relevant team regarding the issue for order id - 9573843681 and will get back to you as soon as possible.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4493346