Subject: Ticket Assigned - Refund follow up - 9577000221
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 16:11:37 +0000 (UTC)

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund follow up - 9577000221 Hi Gargi,     Thank you for reaching out to us with your concern.  Please accept our sincere apologies for the late response.  We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.     The refund amount of AED 112.00 for order ID 9577000221, has been processed from our side to your card ending with **2849 on July 21.   ** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.     Regarding the refund for the balance items, we have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.  We thank you for your understanding and cooperation.  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4642079