Subject: Ticket Assigned - need store esc
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jul 2022 16:01:05 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need store esc monjur mollah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  monjur mollah Bot:  Hi Monjur Mollah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer ma
 y take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509052929            03:45 AM, 03nd Apr                   Abdulqader                   Hi Monjur , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:47 AM, 03nd Apr                     monjur mollah                    Refund amount not received yet           03:48 AM, 03nd Apr                   Abdulqader                   We request you to please allow us s
 ome time to check your details and back to you, stay with us           03:48 AM, 03nd Apr                   Abdulqader                   We would like to inform you that we have processed the refund of the amount for order 9562616401(AED 24.00) on (3/25/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:49 AM, 03nd Apr                     monjur mollah                    This refund received           03:50 AM, 03nd Apr                     monjur mollah                    But refund for the returned item not received           03:51 AM, 03nd Apr                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           03:52 AM, 03nd Apr                     monjur mollah                             03:52 AM, 03nd Apr                     monjur mollah                             03:53 AM, 03nd Apr                     
 monjur mollah                             03:53 AM, 03nd Apr                     monjur mollah                    This green dress returned           03:53 AM, 03nd Apr                   Abdulqader                   kindly note we can not find any return request for the order 9562616401           03:54 AM, 03nd Apr                     monjur mollah                    Returned slip shared with u           03:55 AM, 03nd Apr                   Abdulqader                   We request you to please allow us some time , stay with us           03:55 AM, 03nd Apr                     monjur mollah                    Ok fine           03:56 AM, 03nd Apr                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:57 AM, 03nd Apr                   Abdulqader                   we will be on touch with you and contact 
 you on your email           03:57 AM, 03nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:58 AM, 03nd Apr                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:00 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4116681