Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jul 2022 22:48:06 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9579050899 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547073542            02:42 AM, 22st Jul                     hi                    Ok           02:42 AM, 22st Jul                   Mohammed                   Hi Faris , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:43 AM, 22st Jul                     hi                    Hi brother i have ordered an item from max till now i didn't recive any msg for picking it up almost going to finish 1 week pls make it fast its for my sister she is traveling to india i need it fast           02:43 AM, 22st Jul                     hi                    Waiting for your reply           02:44 AM, 22st Jul                   Mohammed                   we would like to inform you that the click and collect order take 2 to 3 working days to be ready for collection ,as per system your order will be ready for collection within 24 hours ,please inform us if you don't get message within this time frame           02:44 AM, 22st Jul                   Mohammed                   Is there anything else I can help you with?           02:45 AM, 22st Jul                     hi                    No i didn't received any msg from your side           02:45 AM, 22st Jul                   Mohammed                   You will get message within 24 hours           02:46 AM, 22st Jul                     hi                    Okh thank you is it sure ryt i will get msg to collect the item           02:46 AM, 22st Jul                     hi                    If i didn't get the msg what should i do           02:46 AM, 22st Jul                   Mohammed                   Be sure we will do the needful           02:47 AM, 22st Jul                     hi                    I can go direct to the pickup point and ask about them           02:47 AM, 22st Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:47 AM, 22st Jul                     hi                    Ok thank you           02:47 AM, 22st Jul                   Mohammed                   Please don't go till you get the  message  that you will receive it soon           02:47 AM, 22st Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.           02:47 AM, 22st Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4643176