Subject: Note Added - [#4170629] Lost gold chain along with two pendants at Dar Al Salaam Max Store
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 06:26:56 +0000

Hi ,    Mahender.singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4170629    Subject:  Lost gold chain along with two pendants at Dar Al Salaam Max Store   Requester: Krishnas    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++ Abhilash </div>
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<div class="MsoNormal">Mahender Singh</div>
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<div>From: Timothy Arya &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, July 17, 2022 8:01 PM<br>
<b>To:</b> Mahender Singh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mohamed Mahmoud &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<div class="MsoNormal">Dear Sir. </div>
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<div class="MsoNormal">Store have not found any jewelry /chain on given date ; we have checked with other stores in mall &amp; with mall security
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<div class="MsoNormal">So far, we had only one incident which is closed by Store attached mail.
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<div class="MsoNormal">Thanks, and regards</div>
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<div class="MsoNormal">Tim</div>
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<b>From:</b> Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 17, 2022 5:18 PM<br>
<b>To:</b> Timothy Arya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mahender Singh</div>
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<div class="MsoNormal">Concept Manager, Max Qatar</div>
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<div class="MsoNormal">+974 31009033</div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 17, 2022 5:10 PM<br>
<b>To:</b> Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<a id="OWAAMDE1E80ACAE2C4FDDA6412C1DF46EE560" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender Singh</span></a> please help in checking and kindly reply to all.
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 17, 2022 7:38 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store<br>
<b>Importance:</b> High</div>
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<a id="OWAAM374415EEF7FC457E995BA0596DB7B340" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Reminder
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, July 12, 2022 5:48 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store<br>
<b>Importance:</b> High</div>
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<a id="OWAAMA65C536C809A4215A054985E694D79D0" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>What happened on this case.</span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 28, 2022 3:30 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<div class="MsoNormal">Hi <a id="OWAAM936AB1D53B3B4FBBA87E52320D4FFDE9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>,</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Store address: Max Fashion, Dar Al Salaam</span></div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 13, 2022 6:19 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<div class="MsoNormal">Dear Faraz, what Country/City is this?</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 13, 2022 7:42 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<div class="MsoNormal">Hi <a id="OWAAM1B6225BBDD404A05ABA02E59C2F9941C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>,</div>
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<div class="MsoNormal">Can you please assist for the below?</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, June 5, 2022 12:05 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4170629] - Lost gold chain along with two pendants at Dar Al Salaam Max Store</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> Problem Statement: Request for checking the store CCTV for lost jewelry
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Customer name: Krishnaprasad Hariharan<br>
customer contact number: 74438308<br>
Store address: Max Fashion, Dar Al Salaam <br>
Date &amp; time of the incident: 09th Apr 2022 at around 8:30 PM</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Request for checking the store CCTV for lost jewelry</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description:  The customer visited our store at the address and time mentioned above and at being there his wife had lost her gold chain with two pendants while
 she was there, and they visited the store on the next day but could not access the store CCTV system and the security on the store and the store staff promised that they will check and update the custoemr but till now  no update came from their side, please
 check the issue and update us on this matter asap.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 22 May at 3:30 PM
<span class="separator">, Centrepoint &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> Problem Statement: Request for checking the store CCTV for lost jewelry
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Customer name: Krishnaprasad Hariharan<br>
customer contact number: 74438308<br>
Store address: Max Fashion, Dar Al Salaam <br>
Date &amp; time of the incident: 09th Apr 2022 at around 8:30 PM</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Request for checking the store CCTV for lost jewelry</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description:  The customer visited our store at the address and time mentioned above and at being there his wife had lost her gold chain with two pendants while she was there,
 and they visited the store on the next day but could not access the store CCTV system and the security on the store and the store staff promised that they will check and update the custoemr but till now  no update came from their side, please check the issue
 and update us on this matter asap.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4170629:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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