Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 16:10:28 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525307371            10:46 AM, 16th Jul                   Mais                   Hi Aru, I am Mais, Thank you for contacting us, How may I help you today           10:47 AM, 16th Jul                     hi                    I had made return of two items through online.. but still not nobody collected           10:48 AM, 16th Jul                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:48 AM, 16th Jul                     hi                    Still its with me           10:48 AM, 16th Jul                     hi                    Last week i made the return           10:50 AM, 16th Jul                   Mais                   We are really sorry for the delay           10:50 AM, 16th Jul                   Mais                   Could you please confirm your contact number           10:50 AM, 16th Jul                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:53 AM, 16th Jul                     hi                    0525307371           10:53 AM, 16th Jul                   Mais                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:54 AM, 16th Jul                   Mais                   We will get in touch with you through your email at the soonest.           10:55 AM, 16th Jul                   Mais                   Is there any other query I can help you with?           10:56 AM, 16th Jul                     hi                    Nothing           10:56 AM, 16th Jul                     hi                    Please do this needful early as possible           10:57 AM, 16th Jul                     hi                    Thank you           10:57 AM, 16th Jul                   Mais                   Make sure that we will do our best           10:58 AM, 16th Jul                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:58 AM, 16th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4622297