Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 05:53:49 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi dear,

As per the below email, no courier has come to receive my return item.
Kindly advise.

Thank you,
Catherine

On Mon, 20 Jun 2022 at 11:12 PM Max Fashion <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.maxfashion.com/eg/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Download our apps now
> <https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> iPhone
> <https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> 
> Women
> <https://www.maxfashion.com/eg/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Men
> <https://www.maxfashion.com/eg/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Girls
> <https://www.maxfashion.com/eg/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Boys
> <https://www.maxfashion.com/eg/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Shoes
> <https://www.maxfashion.com/eg/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Inspiration
> <https://www.maxfashion.com/eg/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
>
> We’ve received your return request.
>
> Hi Catherine Samir, thank you for getting in touch with us. Here’s how
> your return 1002783187 for order 2108969194 will work.Our delivery
> partner will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *MAX*
> Textured Midi Shift Dress with 3/4 Sleeves
> Color: Red
> Size: L
> Quantity: 1 EGP 360
>
> Total *EGP 360*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>
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>
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> 7 days a week, 24 hours a day
> 
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> Privacy Policy
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> | Terms & Conditions
> <https://www.maxfashion.com/eg/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551404