Subject: New Reply Received - My king bed is damaged
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jul 2022 10:55:35 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  My king bed is damaged  Ticket comment <div dir="auto">Dear all,<div dir="auto"><br></div>
<div dir="auto">Your maintenance persons came to my house to fix the bed but after looking at the damage they said it can't be fixed so they took the pics of the damaged bed and said that they will report it to the company so they can decide on whether to replace the bed or any other solution....so please reply ASAP to me on what solution you are going to provide me.</div>
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<div dir="auto">Waiting for your reply, </div>
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<div dir="auto">WITH REGARDS,</div>
<div dir="auto"> </div>
<div dir="auto">FAKHRUDDIN </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 10 Jul 2022, 09:07 Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Fakhruddin,<br><br>
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<span rel="tempredactor" dir="ltr">​</span><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Thank you for contacting us. </span><div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please accept our apologies for the inconvenience caused and for the delay. </span></div>
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<span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to adhere to basic standards and for the delay we caused. </span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We also assure you that a request has been submitted to the competent authorities to solve the problem. </span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks for your cooperation and appreciate your understanding with us. </span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Do not hesitate to contact us if you have any questions. </span></div>
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<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">your friends </span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4455463