Subject: Note Added - [#4307491] Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jul 2022 06:54:26 +0000

Hi ,    Mohd Adil added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4307491    Subject:  Feedback or suggestions   Requester: محمد القحطاني    Note Content:   <div dir="ltr">
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<div dir="ltr"><a rel="noreferrer" id="OWAAM310625" href="mailto:[email-masked]">@Mohammed Daroorah</a></div>
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<div dir="ltr">Please call customer and exchange the product.</div>
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Thanks</div>
<div style="color:rgb(33, 33, 33);background-color:rgb(255, 255, 255)" dir="auto">
Mohammad Adil</div>
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Centrepoint - Area Manager</div>
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0548345683</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, July 11, 2022 9:16:52 AM<br>
<b>To:</b> SuchinShetty &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint Jubailgalleria &lt;[email-masked]&gt;; Mallmanager Jubailgalleria &lt;[email-masked]&gt;;
 Mohammed Daroorah &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Mohd Adil &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4307491] - Feedback or suggestions
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Hi Team,<br style="box-sizing:border-box">
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Kindly update us on the below as the custoemr has confirmed that the issue was not resolved. <br style="box-sizing:border-box">
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Customer is reporting receiving different shoes in the pair they purchased from store and they are also saying the shoes are damaged. Customer is saying they do not have the invoice anymore and they wish to return. The details of the customer and store are
 as follows, please contact the customer and help to resolve this:</div>
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Store Name: Galleria Mall, Jubail Industrial City, Centrepoint</div>
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Customer Name: Mohammed al-Qahtani</div>
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Contact Number: 0550240069</div>
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Thank you for your help!</div>
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Best Regards,</div>
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<blockquote class="x_freshdesk_quote">On Sun, 19 Jun at 10:04 PM <span class="x_separator">
, SuchinShetty &lt;[email-masked]&gt; wrote:
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<div class="x_MsoNormal">Hello team we tried to reach customer, but we got no response. Still we are trying to contact.
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, June 17, 2022 2:52 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint Jubailgalleria &lt;[email-masked]&gt;; Mallmanager Jubailgalleria &lt;[email-masked]&gt;; Mohammed Daroorah &lt;[email-masked]&gt;;
 SuchinShetty &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; [email-masked]; Mohd Adil &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4307491] - Feedback or suggestions</div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Kindly update us on the below as the custoemr has confirmed that the issue was not resolved. <br>
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Customer is reporting receiving different shoes in the pair they purchased from store and they are also saying the shoes are damaged. Customer is saying they do not have the invoice anymore and they wish to return. The details of the customer and store are
 as follows, please contact the customer and help to resolve this:</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Store Name: Galleria Mall, Jubail Industrial City, Centrepoint</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Customer Name: Mohammed al-Qahtani</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Contact Number: 0550240069</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Ahmed Omer</span></div>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Wed, 25 May at 9:02 AM
<span class="x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:black'>Hope you are doing well.</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:black'>Could you please update on the below. We haven't heard back from the concerned yet if they contacted the customer and if the issue was resolved or not.</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:black'>Thank you for your help!</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:black'>Regards,</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:black'>Apoorv</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Sun, 8 May at 5:55 PM
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Could you connect with below customer and resolve his issue.</span></div>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif'>Customer Name: Mohammed al-Qahtani<br>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif'>Thanks in advance!</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'></span>
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