Subject: New Reply Received - Product information
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 05:30:11 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto"><div>Sir/Madam,<div dir="auto"><br></div>
<div dir="auto">The below picture shows a cracked portion of ladder. Could you please replace only ladder.</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly do needful.</div>
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<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Muralimohan K M</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 5 Jul 2022, 08:21 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div>Hi Muralimohan,<br style="box-sizing:border-box"><br style="box-sizing:border-box"> Thank you for shopping with us at Homecentre.com<br style="box-sizing:border-box"> <br style="box-sizing:border-box">Please send us a picture of the items that you have received and want to return.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Noting that we do not accept the return for the Products that have already been assembled unless there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion. <br style="box-sizing:border-box"><br style="box-sizing:border-box"><a href="https://helpkw.homecentre.com/en/support/solutions/folders/44001206700#" rel="noreferrer" target="_blank">https://helpkw.homecentre.com/en/support/solutions/folders/44001206700#</a><br style="box-sizing:border-box"><br style="box-sizing:border-box">Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"> <br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team.<br style="box-sizing:border-box">
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Attachments :
1. <a href='http://helpae.homecentre.com/helpdesk/attachments/2043356485462'>20220705_082615.jpg</a><br />2. <a href='http://helpae.homecentre.com/helpdesk/attachments/2043356485464'>20220705_082629.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4583433