Subject: Ticket Assigned - Conversation with najiyath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 10:56:03 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with najiyath najiyath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  najiyath Bot:  Hi Najiyath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9575873453 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525280280            02:43 PM, 28th Jun                     najiyath                    Ok           02:43 PM, 28th Jun                   Mohammed                   Hi Najiyath, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           02:44 PM, 28th Jun                   Mohammed                   Could you please confirm is this your correct phone number 971552954914?           02:45 PM, 28th Jun                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           02:47 PM, 28th Jun                   Mohammed                   Hi Najiyath, I have not received a response from you still, please confirm if we are still connected?           02:48 PM, 28th Jun                     najiyath                    Any information?           02:49 PM, 28th Jun                     najiyath                    That’s not my phone number           02:51 PM, 28th Jun                     najiyath                    My phone Number is 0525280280           02:51 PM, 28th Jun                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:52 PM, 28th Jun                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           02:53 PM, 28th Jun                     najiyath                    When received my order?           02:53 PM, 28th Jun                   Mohammed                   We will update your mobile number with our courier partner so he can contact you soon enough           02:54 PM, 28th Jun                   Mohammed                   We request you to please allow us some time so we can work on this and do the needful.           02:54 PM, 28th Jun                     najiyath                    Ok           02:54 PM, 28th Jun                   Mohammed                   Do you have any another inquiry can i help you with ?           02:54 PM, 28th Jun                     najiyath                    No ,thanks           02:55 PM, 28th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:55 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4553273